WARRANTY

All Butler Audio products are manufactured using the finest parts and materials available.

  • Mobile: Butler Audio Tube Driver BLUE mobile audio products are warrantied against manufacturing defects in material and workmanship for a period of 1 (one) year from the original date of purchase. This warranty applies to the original purchaser only and is not transferable. Tube breakage is NOT covered under warranty. For further details please see the warranty card included with your purchase.
  • Home Theater: Butler Audio Tube Driver BLUE home theater products are warrantied against manufacturing defects in material and workmanship for a period of 3 (three) years from the original date of purchase. This warranty is transferable IF the secondary purchaser retains the original purchaser's sales receipt. Tube breakage is NOT covered under warranty. For further details please see the warranty card included with your purchase.
  • MONAD: Butler Audio MONAD home audio products are warrantied against manufacturing defects in material and workmanship for a period of 5 (five) years from the original date of purchase. This warranty is transferable IF the secondary purchaser retains the original purchaser's sales receipt. Tube breakage is NOT covered under warranty. For further details please see the warranty card included with your purchase.

Return Authorization: ALL service/repair unit returns must be authorized in advance by Butler Audio, Inc. Our goal is to provide you with the fastest and easiest service/repair possible. In order to accomplish this, we require all returns to have a Return Authorization number (RA#) issued by Butler Audio to accept returns. We cannot accept any items returned without an RA#. Units returned for service/repair must have an RA# clearly marked on the outside of the box. To have an RA# issued, please download the RA request form, fill it out completely and return it via email.

Click here to generate an RA request form.
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